Our Location

485 Grove Green Rd,

London, E114AA, United Kingdom

Privacy Policy

1. Introduction

Marvel Land LTD (“we,” “our,” or “us”), operating as Urban Styles and located at 485 Grove Green Rd, London, E11 4AA, UK, is committed to protecting your privacy and ensuring that your personal data is handled lawfully, transparently, and securely. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website (urbanstyles.shop) and purchase our high-quality handmade leather goods.

This policy applies to all users of our website and is designed to comply with:

  • The General Data Protection Regulation (GDPR) for users in the European Union (EU) and European Economic Area (EEA).

  • The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) for users in California, USA.

  • The UK GDPR for users in the United Kingdom.

  • The Personal Information Protection and Electronic Documents Act (PIPEDA) for users in Canada.

  • The Brazilian General Data Protection Law (LGPD) for users in Brazil.

  • The Australian Privacy Act 1988 (including the Australian Privacy Principles) for users in Australia.

  • Other applicable data protection laws globally.

2. Data Controller & Contact Information

Urban Styles is the data controller responsible for your personal data.

For any questions, concerns, or requests regarding your personal data, please contact us at:

  • Phone: +447533443001 
  • Email: [email protected]

  • Postal Address: 485 Grove Green Rd, London, E11 4AA, UK

If you wish to contact our Data Protection Officer (DPO), please direct your inquiries to the same contact details.

3. Information We Collect

We collect and process the following types of information:

a. Personal Information Provided by You

When you interact with our website, we may collect and process information that you voluntarily provide, including:

  • Contact Details: Name, address, phone number, and email address.

  • Billing Information: Payment details required to complete your purchase (e.g., credit card information, billing address).

  • Account Information: If you create an account with us, information such as your username and password.

  • Communication Data: Records of your interactions with us, including emails, chat logs, and customer support inquiries.

b. Information Collected Automatically

We may also automatically collect technical data when you visit our website, including:

  • Technical Data: IP address, browser type, device information, operating system, and browsing behavior.

  • Cookies and Similar Technologies: To track website usage and enhance your experience (see Section 9 for more details).

c. Information from Third Parties

We may receive information about you from third parties, such as:

  • Payment Processors: Stripe, Square, or other payment gateways, to confirm payment status and prevent fraud.

  • Analytics Providers: Google Analytics or similar tools to understand user behavior and improve our website.

4. Legal Bases for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To process and deliver your orders.

  • Consent: For marketing communications and use of cookies, where applicable. You have the right to withdraw your consent at any time without affecting the lawfulness of processing before withdrawal.

  • Legal Obligation: To comply with legal requirements (e.g., tax laws, fraud prevention).

  • Legitimate Interests: For activities such as website improvement, fraud prevention, and customer support, where these interests are not overridden by your data protection rights.

5. How We Use Your Information

Your personal data is used for the following purposes:

  • Order Processing and Fulfillment: To process your orders and deliver our products.

  • Customer Service: To manage inquiries, provide support, and resolve issues.

  • Marketing: To send you promotional materials and offers, but only with your explicit consent. You can opt out at any time by following the unsubscribe instructions in our communications or contacting us directly.

  • Website Analytics and Improvement: To analyze usage, improve our website functionality, and enhance user experience.

  • Legal Compliance and Security: To comply with legal obligations, enforce our terms, and protect against fraud or unauthorized use.

  • Fraud Prevention: To detect and prevent fraudulent transactions, including sharing data with payment processors like Stripe and Square.

6. Sharing and Disclosure of Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties, but only when necessary for the following purposes:

  • Payment Processors: We use third-party payment processors  to handle payment transactions. These processors are PCI DSS compliant and adhere to strict security standards. Your payment information is shared securely and only for the purpose of completing your transaction.

  • Service Providers: With companies that provide services on our behalf (e.g., payment processing, website hosting, and analytics). These third parties are contractually obligated to maintain the confidentiality and security of your data.

  • Legal Requirements: If required by law or in response to a valid legal request by public authorities (e.g., a court order or subpoena).

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, in which case the recipient will be required to honor this Privacy Policy.

7. Data Security and Retention

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS Encryption: To protect data transmitted between your browser and our website.

  • PCI DSS Compliance: For secure handling of payment card data.

  • Regular Security Audits: To ensure ongoing protection of your data.

Retention Period: We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.

8. Your Rights Under Data Protection Laws

Depending on your location, you may have the following rights regarding your personal data:

  • Right of Access: You can request access to the personal data we hold about you.

  • Right to Rectification: You can request corrections to any inaccurate or incomplete data.

  • Right to Erasure (“Right to be Forgotten”): You may request deletion of your personal data, subject to certain legal limitations.

  • Right to Restriction of Processing: You can request that we restrict the processing of your data under certain circumstances.

  • Right to Data Portability: You have the right to request a copy of your data in a structured, commonly used, and machine-readable format.

  • Right to Object: You may object to the processing of your data, particularly for direct marketing purposes.

  • Right to Withdraw Consent: Where processing is based on your consent, you may withdraw your consent at any time.

  • Right to Opt-Out of Sale (CCPA/CPRA): If you are a California resident, you have the right to opt out of the sale of your personal data.

  • Right to Non-Discrimination (CCPA/CPRA): You have the right not to be discriminated against for exercising your privacy rights.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, in accordance with applicable laws.

Views: 7